We collect information about you and how you use Emoticoons
The information that we collect DOES NOT include anything from your Google or Outlook accounts (or any email accounts that you link with Emoticoons), as that information is only stored locally on your computer.
We will require access to your Google account(s) so that you can use, integrate, and link your Google account(s) with Emoticoons in order to get the best experience from certain features of the Software. We do not collect or store any of your Google account information as this information is only stored locally on your computer.
We’ll send you emails about Emoticoons and other stuff that may be of interest to you. You can unsubscribe from our marketing emails at any time.
We collect Anonymous Data and Application Data (as defined below) to make our website and Emoticoons more useful to you.
If we do collect Personal Data (as defined below), we will only use this information for lawful purposes and will store and retain this information for as long as required by applicable law.
You can contact us any time to update or remove any Personal Data that we have collected and stored about you.
Lawful Basis for Processing Data
In certain jurisdictions, the processing of your Personal Data (as defined below) is lawful only if it is permitted under data protection legislation. In this case, we have a lawful basis for each of our processing activities (unless an exemption applies) as outlined below:
Legitimate Interest. We will process your Personal Data based on Legitimate Interest, and particularly where it is used for marketing and business purposes, and to contact you to start a conversation regarding your use of the Site or the Software.
Contract. We may process your Personal Data where such processing is required in order to fulfill an agreement or contract with you.
Legal Obligation. We may also process your Personal Data based on other lawful basis such as where the processing is necessary to comply with applicable law.
How We Collect and Use Personal and Anonymous Data
When you access the Site, purchase, download trial or evaluation versions, register for any associated products and/or services, or use the Software in any way, we may collect Personal Data and Anonymous Data from you. We may also collect Personal Data and Anonymous Data when you send us information or communications.
“Personal Data” means data that allows someone to identify or contact you, including, for example and without limitation:
Internet Protocol (IP) address
geographic location or geolocation
credit card information
Personal Data may be used for the purposes of recording the transaction when you access the Site or when you use any of the Software or any associated products and/or services. Emoticoons does not knowingly collect any sensitive personal data or any data defined under special categories of the applicable law(s).
“Anonymous Data” refers to data about you that is not associated with or linked to your Personal Data. Anonymous Data does not permit the identification of individual persons. When you link third-party Accounts like Google or Outlook to the Software, nothing is collected from these accounts. As such, Personal Data and Anonymous Data expressly exclude any information that could be collected by way of linking your accounts. This data is only stored locally on your computer system and thus does not constitute any part of data that we collect. In most cases, Personal Data collection occurs when you provide such data directly to us, when you use the Software to connect your email address(es) or to access your event data, or if such information and data is required in order for us to provide the Software and related services to you.
We may use Personal Data collected from you for the following general purposes:
to fulfill your requests for our Software;
to improve the Site and Software;
to contact you to resolve problems;
to send you information about the Software including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
to communicate with you about products and services offered by us and our selected partners;
to engage with third-party service providers so that you can access and use the Software; and
to periodically conduct product and market research regarding your use of the Software.
If and when we use a third-party payment processing merchant, third-party technical support provider, or third-party hosting provider, we ensure that the same privacy criteria, as defined herein, are in place with such third parties. We do not knowingly collect personal information from persons under the age of eighteen (18).
Sharing of Personal Data
In certain special cases, we may disclose Personal Data when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against someone who may be causing injury to you, or is otherwise injuring or interfering with our rights, property or operations, other users of the Software, or anyone who could be harmed by such activities. We may also disclose your Personal Data and any Application Data when we believe the law requires it, or in response to any demand by law enforcement authorities in connection with criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.
If we determine, in our sole discretion, that you have engaged in conduct that might be considered unlawful, fraudulent, or might harm or damage the reputation or standing of Emoticoons with either the general public or with a business partner or potential business partner of Emoticoons we reserve the right to release your Personal Data to such persons or third parties, as we consider necessary, to prevent you from causing injury to, or otherwise injuring or interfering, now or in the future, with our rights, property or operations or otherwise the rights, property or operations of anyone which could be harmed by such conduct.
Cookies and Similar Technologies
If you opt-out of having your information collected through cookies and other web technologies, your existing display advertising cookie(s) will be deleted and a new cookie will attempt to be placed that instructs third party service providers not to track your future activities when that cookie is detected (a “do-not-track” cookie). If your browsers are configured to reject cookies when you visit our opt-out page, a “do-not-track” cookie cannot be set on your computer. Also, if you subsequently erase “do-not-track” cookies, use a different computer or change web browsers, you will need to opt-out again. We currently do not respond to browser "do-not-track" signals.
Third-party Links. The Site and the Software may contain links to other third-party owned and/or operated websites and, where you request information from third-party providers, we may transfer you directly to the websites of such third-party providers. Emoticoons is not responsible for the privacy practices or the content of such third-party websites. In some cases, you may be required to provide certain information to register or complete a transaction at such website. These third-party websites have separate privacy and data collection practices and Emoticoons has no responsibility or liability relating to them. We do not endorse, nor are we responsible for the accuracy of, the privacy policies and/or terms and conditions of such third-party website. These third-party entities are independent third parties and are not affiliated with Emoticoons
Third-party Offers. Emoticoons may provide you with the opportunity to receive special offers, products and/or services from third parties. Where you indicate the desire to receive certain offers, products or services from a third-party during the applicable information collection process, your Personal Data that was provided during that information collection process will be shared with the applicable third-party so that such third-party may provide their products and/or services to you so that you do not have to complete another information collection form to purchase or receive that product or service. Clicking on any third-party offers may add and place cookies on your computer prior to directing you to the applicable advertiser’s site. These third parties have separate cookie polices and Emoticoons has no responsibility or liability relating to them. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You are not required to accept cookies, however, if your browser rejects our cookies you may not be able to use all of the Site functionality.
Third-party Technology/Software/Service/Solutions Providers. The Site or the Software may contain certain software technologies and services licensed from third-party providers. Emoticoons may engage with certain third-party services and solutions providers such as data hosting service providers, payment processing service providers, and email marketing service providers. These third-party providers have separate privacy and data collection practices and policies, and Emoticoons has no responsibility or liability relating to them. We do not endorse, nor are we responsible for the accuracy of the terms and conditions of any third-party privacy policies. These third-party entities are independent third parties and are not affiliated with Emoticoons
Emoticoons may be using or sharing your Personal Data for Legitimate Interest purposes with third parties service providers, including without limitation:
New Relic (Traffic Monitoring Services); https://newrelic.com/privacy
Facebook (Advertising Services); https://www.facebook.com/privacy/explanation
Facebook Custom Audience (Remarketing and Behavioral Targeting); https://www.facebook.com/about/privacy/explanation
Google Analytics (Traffic/Campaign Monitoring Services); https://policies.google.com/privacy
Google Adwords (Advertising Services); https://policies.google.com/privacy
Google Similar Audiences for Search (Remarketing and Behavioral Targeting); https://policies.google.com/privacy
Customer.io (Email/Marketing Communication Services); https://customer.io/privacy-policy.html
Sendgrid (Email/Marketing Communication Services); https://sendgrid.com/policies/privacy
HappyFox (Customer Support Services); https://www.happyfox.com/privacy-policy
Mixpanel (Application Monitoring Services); https://mixpanel.com/legal/privacy-policy
Mailchimp (Email/Marketing Communication Services) https://mailchimp.com/legal/
Google Account Authentication
Accounts are added to the Software using OAuth authentication. OAuth is a secure mechanism which gives the Software access to your Google or Outlook account data without letting us know your password. This token is valid during your use of the Software. If you remove an account, or uninstall the Software, you’ll be prompted to re-authorize the Software for each Google or Outlook Account using OAuth.
We only use the authorization to support certain Software features like unread email count for each account, and to support push desktop notifications if requested. This information is local, and not stored on, or transmitted to, our servers.
The Software will require access to your Google account(s) and user data for the following purposes:
To verify your email address and to create your Software account on our servers in order to link your Google account(s) with the Software;
To access and read your Google account profile information to retrieve, use, and display your account name and account photo or image in the Software;
To access and retrieve your email messages (i) to display a count of unread messages; (ii) to display your unread, read, draft, deleted, archived, sent, and flagged email messages; and (iii) to read, display, retrieve, and download any files attached to your email messages;
To access your Google account(s) in order to send email messages from your account(s) through the Software;
To access and read your Google Drive files when you use certain features of the Software to display, retrieve, and download those files;
To access and read your Google Contacts in order to suggest email recipients when you compose email messages through the Software; and
To access and read your Google Calendar and calendar entries to (i) provide you with notifications of upcoming events; (ii) add, edit, or remove events from your Google Calendar; and (iii) find events that match your search request(s) when you use certain features of the Software.
Security of Data
Emoticoons is committed to protecting the security of any Application Data and Personal Data that is collected by Emoticoons We use a variety of industry-standard security technologies and procedures to help protect any Application Data and Personal Data from unauthorized access, use, or disclosure. Despite these measures, no method of transmission over the Internet, or method of electronic storage is 100% secure. Emoticoons cannot fully eliminate security risks associated with the collection and storage of any Application Data and Personal Data, including without limitation, any mistakes and security breaches that may happen. While we strive to use commercially acceptable means to protect the Application Data and Personal Data, we cannot guarantee its absolute security. In the unlikely event of a data breach where your Personal Data has been compromised, Emoticoons will promptly notify you, the applicable authorities and supervisory authorities or data protection authorities.
Data Retention Period
Any Personal Data that is collected and stored by Emoticoons will be retained only for as long as required in order to provide certain products and/or services to you, or as required by applicable law. Any Personal Data that is no longer required by Emoticoons will be destroyed.
Questions, Requests & Contact Information
We reserve the right to limit or deny your request to view, update, or remove your Personal Data if you have failed to provide us with sufficient information to verify your identity.